This report describes the global market size of Multichannel Order Management Market from 2018 to 2021 and its CAGR from 2018 to 2021, and also forecasts its market size to the end of 2030 and its expected to grow with a CAGR of 8.9% from 2023 to 2030.
Multichannel Order Management refers to the process and technology solutions that facilitate the seamless handling and fulfillment of customer orders across multiple sales channels. In a multichannel retail environment, businesses sell their products through various channels, such as online stores, physical stores, marketplaces, social media platforms, and more. Multichannel Order Management systems are designed to centralize and optimize order processing, inventory management, and fulfillment workflows to provide a unified and efficient experience for both businesses and customers.
Due to the COVID-19 pandemic and Russia-Ukraine War Influence, the global market for Multichannel Order Management Market estimated at US $ million in the year 2022, is projected to reach a revised size of US$ million by 2030, growing at a CAGR of 8.9% during the forecast period 2023-2030. North American market for Multichannel Order Management Market is estimated to increase from $million in 2022 to reach $ million by 2030, at a CAGR of 8.9% during the forecast period of 2023 through 2030.
For geography segment, regional supply, demand, major players, price is presented from 2018 to 2030. This report cover following regions:
North America
Asia-Pacific
Europe
Middle East and Africa
South America
The key countries for each regions are also included such as United States, China, Japan, India, Korea, ASEAN, Germany, France, UK, Italy, Spain, CIS, and Brazil etc.
For competitor segment, the report include global key players of Multichannel Order Management Market as well as some small players. The information for each competitor include:
Company Profile
Main Business Information
SWOT Analysis
Sales Volume, Revenue, Price and Gross Margin
Market Share
By Component
Solution
Services
The market is divided into solutions and services based on component. In 2022, the solution segment held a dominant 53.2% revenue share. It is projected that the expansion and growth of the business operations will propel the segment's growth. Businesses require software solutions to manage growing order volumes, integrate new sales channels, and satisfy changing client demands as they develop and broaden their operations. Businesses aiming to future-proof their multichannel operations find software solutions appealing due to their scalability and flexibility. Furthermore, real-time visibility and control over inventory, orders, and fulfillment procedures across all channels are provided by such software to businesses. Players like the Indian American technology company Zoho Corp. provide their propriety software Zoho Inventory, which automates the process of tracking and fulfilling orders from a single location through a variety of channels, leading to increased productivity and prompt order fulfillment.
By Deployment
On-premise
Cloud
The market is divided into on-premises and cloud segments based on deployment. In 2022, the market was dominated by the on-premises deployment segment, which held a 57.9% revenue share. When compared to cloud-based solutions, on-premises solutions provide more customization and flexibility options. Companies can customize the system to fit their requirements, processes, and internal system integrations. Businesses can optimize their order management procedures and match them to their specific needs thanks to this degree of customization. Furthermore offering improved data security, adaptability, integration possibilities, adherence to regulations, network stability, and long-term financial considerations, on-premises solutions satisfy the unique requirements and preferences of companies looking for more control and flexibility over their order management procedures.
By Enterprise Size
Small and Medium Enterprises
Large Enterprises
With a 59.6% revenue share in 2022, the large enterprises segment led the market. Large businesses run a variety of intricate operations, such as several distribution centers, warehouses, and sales channels. To manage inventory across multiple channels and handle the high volume of orders, they need strong order management solutions. The capabilities offered by MOM solutions enable these intricate processes to be streamlined and automated, guaranteeing effective order fulfillment. Large businesses also handle a lot of orders, so scalable and high-performing solutions are needed to handle the load. Large transaction volumes are handled by MOM solutions, which guarantees efficient order processing and reduces the possibility of system crashes or slowdowns. Because of their performance and scalability, MOM solutions can meet the rigorous needs of large enterprises.
By Application
Healthcare
Manufacturing
Food & Beverages
Automotive
Retail & E-commerce
Others
The market is divided into categories such as healthcare, automotive, manufacturing, food and beverage, retail & e-commerce, and others based on the applications it serves. With a 25.1% revenue share in 2022, the retail and e-commerce segment was the most dominant among them. The reason for this dominance can be traced back to the growing global demand for online shopping among consumers. For example, insider intelligence estimates that in 2022, there will be 43.9 million online shoppers in the 2534 age range, with millennials making up the largest group of these buyers. Moreover, MOM solutions offer a centralized platform to simplify order management procedures, such as inventory control, fulfillment, and order processing. Retailers and e-commerce companies can effectively handle orders across numerous channels with the aid of this centralized method.
By Company
NetSuite
Magento (Adobe Commerce)
IBM Corporation
SAP SE
Salesforce.com, Inc.
Zoho Corporation
Oracle Corporation
Newfold Digital Inc.
Shopify Plus
Delhivery Pvt. Ltd.
Please ask for sample pages for full companies list
Base Year: 2022
Historical Data: from 2018 to 2021
Forecast Data: from 2023 to 2030
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