Table of Contents
Global Cloud - Based ITSM Market Size, Status and Forecast 2027
1 Industry Overview of Cloud - Based ITSM
1.1 Cloud - Based ITSM Market Overview
1.1.1 Cloud - Based ITSM Product Scope
1.1.2 Market Status and Outlook
1.2 Global Cloud - Based ITSM Market Size and Analysis by Regions (2016 - 2021)
1.2.1 United States
1.2.2 Europe
1.2.3 China
1.2.4 Japan
1.2.5 Southeast Asia
1.2.6 India
1.3 Cloud - Based ITSM Market by Type
1.3.1 Service Portfolio Management
1.3.2 Change & Configuration Management
1.3.3 Service Desk Software
1.3.4 Operations & Performance Management
1.4 Cloud - Based ITSM Market by End Users/Application
1.4.1 Government and Public Sector
1.4.2 Energy and Utilities
1.4.3 Travel and Hospitality
1.4.4 Banking
1.4.5 Telecommunication and IT
1.4.6 Healthcare and Life Sciences
1.4.7 Education
2 Global Cloud - Based ITSM Competition Analysis by Players
2.1 Cloud - Based ITSM Market Size (Value) by Players (2016 - 2021)
2.2 Competitive Status and Trend
2.2.1 Market Concentration Rate
2.2.2 Product/Service Differences
2.2.3 New Entrants
2.2.4 The Technology Trends in Future
3 Company (Top Players) Profiles
3.1 BMC Software
3.1.1 Company Profile
3.1.2 Main Business/Business Overview
3.1.3 Products, Services and Solutions
3.1.4 Cloud - Based ITSM Revenue (Million USD) (2016 - 2021)
3.2 CA Technologies
3.2.1 Company Profile
3.2.2 Main Business/Business Overview
3.2.3 Products, Services and Solutions
3.2.4 Cloud - Based ITSM Revenue (Million USD) (2016 - 2021)
3.3 Service Now
3.3.1 Company Profile
3.3.2 Main Business/Business Overview
3.3.3 Products, Services and Solutions
3.3.4 Cloud - Based ITSM Revenue (Million USD) (2016 - 2021)
3.4 Cherwell Software
3.4.1 Company Profile
3.4.2 Main Business/Business Overview
3.4.3 Products, Services and Solutions
3.4.4 Cloud - Based ITSM Revenue (Million USD) (2016 - 2021)
3.5 Hewlett Packard Enterprise Company
3.5.1 Company Profile
3.5.2 Main Business/Business Overview
3.5.3 Products, Services and Solutions
3.5.4 Cloud - Based ITSM Revenue (Million USD) (2016 - 2021)
3.6 HEAT Software USA
3.6.1 Company Profile
3.6.2 Main Business/Business Overview
3.6.3 Products, Services and Solutions
3.6.4 Cloud - Based ITSM Revenue (Million USD) (2016 - 2021)
3.7 IBM
3.7.1 Company Profile
3.7.2 Main Business/Business Overview
3.7.3 Products, Services and Solutions
3.7.4 Cloud - Based ITSM Revenue (Million USD) (2016 - 2021)
3.8 Hornbill Corporate
3.8.1 Company Profile
3.8.2 Main Business/Business Overview
3.8.3 Products, Services and Solutions
3.8.4 Cloud - Based ITSM Revenue (Million USD) (2016 - 2021)
3.9 Cloud Health Technologies
3.9.1 Company Profile
3.9.2 Main Business/Business Overview
3.9.3 Products, Services and Solutions
3.9.4 Cloud - Based ITSM Revenue (Million USD) (2016 - 2021)
3.10 EasyVista
3.10.1 Company Profile
3.10.2 Main Business/Business Overview
3.10.3 Products, Services and Solutions
3.10.4 Cloud - Based ITSM Revenue (Million USD) (2016 - 2021)
4 Global Cloud - Based ITSM Market Size by Type and Application (2016 - 2021)
4.1 Global Cloud - Based ITSM Market Size by Type (2016 - 2021)
4.2 Global Cloud - Based ITSM Market Size by Application (2016 - 2021)
4.3 Potential Application of Cloud - Based ITSM in Future
4.4 Top Consumer/End Users of Cloud - Based ITSM
5 United States Cloud - Based ITSM Development Status and Outlook
5.1 United States Cloud - Based ITSM Market Size (2016 - 2021)
5.2 United States Cloud - Based ITSM Market Size and Market Share by Players (2016 - 2021)
5.3 United States Cloud - Based ITSM Market Size by Application (2016 - 2021)
6 Europe Cloud - Based ITSM Development Status and Outlook
6.1 Europe Cloud - Based ITSM Market Size (2016 - 2021)
6.2 Europe Cloud - Based ITSM Market Size and Market Share by Players (2016 - 2021)
6.3 Europe Cloud - Based ITSM Market Size by Application (2016 - 2021)
7 China Cloud - Based ITSM Development Status and Outlook
7.1 China Cloud - Based ITSM Market Size (2016 - 2021)
7.2 China Cloud - Based ITSM Market Size and Market Share by Players (2016 - 2021)
7.3 China Cloud - Based ITSM Market Size by Application (2016 - 2021)
8 Japan Cloud - Based ITSM Development Status and Outlook
8.1 Japan Cloud - Based ITSM Market Size (2016 - 2021)
8.2 Japan Cloud - Based ITSM Market Size and Market Share by Players (2016 - 2021)
8.3 Japan Cloud - Based ITSM Market Size by Application (2016 - 2021)
9 Southeast Asia Cloud - Based ITSM Development Status and Outlook
9.1 Southeast Asia Cloud - Based ITSM Market Size (2016 - 2021)
9.2 Southeast Asia Cloud - Based ITSM Market Size and Market Share by Players (2016 - 2021)
9.3 Southeast Asia Cloud - Based ITSM Market Size by Application (2016 - 2021)
10 India Cloud - Based ITSM Development Status and Outlook
10.1 India Cloud - Based ITSM Market Size (2016 - 2021)
10.2 India Cloud - Based ITSM Market Size and Market Share by Players (2016 - 2021)
10.3 India Cloud - Based ITSM Market Size by Application (2016 - 2021)
11 Market Forecast by Regions, Type and Application (2021 - 2027)
11.1 Global Cloud - Based ITSM Market Size (Value) by Regions (2021 - 2027)
11.1.1 United States Cloud - Based ITSM Revenue and Growth Rate (2021 - 2027)
11.1.2 Europe Cloud - Based ITSM Revenue and Growth Rate (2021 - 2027)
11.1.3 China Cloud - Based ITSM Revenue and Growth Rate (2021 - 2027)
11.1.4 Japan Cloud - Based ITSM Revenue and Growth Rate (2021 - 2027)
11.1.5 Southeast Asia Cloud - Based ITSM Revenue and Growth Rate (2021 - 2027)
11.1.6 India Cloud - Based ITSM Revenue and Growth Rate (2021 - 2027)
11.2 Global Cloud - Based ITSM Market Size (Value) by Type (2021 - 2027)
11.3 Global Cloud - Based ITSM Market Size by Application (2021 - 2027)
12 Cloud - Based ITSM Market Dynamics
12.1 Cloud - Based ITSM Market Opportunities
12.2 Cloud - Based ITSM Challenge and Risk
12.2.1 Competition from Opponents
12.2.2 Downside Risks of Economy
12.3 Cloud - Based ITSM Market Constraints and Threat
12.3.1 Threat from Substitute
12.3.2 Government Policy
12.3.3 Technology Risks
12.4 Cloud - Based ITSM Market Driving Force
12.4.1 Growing Demand from Emerging Markets
12.4.2 Potential Application
13 Market Effect Factors Analysis
13.1 Technology Progress/Risk
13.1.1 Substitutes
13.1.2 Technology Progress in Related Industry
13.2 Consumer Needs Trend/Customer Preference
13.3 External Environmental Change
13.3.1 Economic Fluctuations
13.3.2 Other Risk Factors
14 Research Finding/Conclusion
15 Appendix
Methodology
Analyst Introduction
Data Source
List of Tables and Figures
Figure Global Cloud - Based ITSM Market Size (Million USD) Status and Outlook (2016 - 2021)
Table Global Cloud - Based ITSM Revenue (Million USD) Comparison by Regions (2016 - 2021)
Figure Global Cloud - Based ITSM Market Share by Regions (2016 - 2021)
Figure United States Cloud - Based ITSM Market Size (Million USD) and Growth Rate by Regions (2016 - 2021)
Figure Europe Cloud - Based ITSM Market Size (Million USD) and Growth Rate by Regions (2016 - 2021)
Figure China Cloud - Based ITSM Market Size (Million USD) and Growth Rate by Regions (2016 - 2021)
Figure Japan Cloud - Based ITSM Market Size (Million USD) and Growth Rate by Regions (2016 - 2021)
Figure Southeast Asia Cloud - Based ITSM Market Size (Million USD) and Growth Rate by Regions (2016 - 2021)
Figure India Cloud - Based ITSM Market Size (Million USD) and Growth Rate by Regions (2016 - 2021)
Table Global Cloud - Based ITSM Revenue (Million USD) and Growth Rate (%) Comparison by Product (2016 - 2021)
Figure Global Cloud - Based ITSM Revenue Market Share by Type in 2017
Figure Service Portfolio Management Market Size (Million USD) and Growth Rate (2016 - 2021)
Figure Change & Configuration Management Market Size (Million USD) and Growth Rate (2016 - 2021)
Figure Service Desk Software Market Size (Million USD) and Growth Rate (2016 - 2021)
Figure Operations & Performance Management Market Size (Million USD) and Growth Rate (2016 - 2021)
Figure Global Cloud - Based ITSM Market Share by Application in 2017
Figure Cloud - Based ITSM Market Size (Million USD) and Growth Rate in Government and Public Sector (2016 - 2021)
Figure Cloud - Based ITSM Market Size (Million USD) and Growth Rate in Energy and Utilities (2016 - 2021)
Figure Cloud - Based ITSM Market Size (Million USD) and Growth Rate in Travel and Hospitality (2016 - 2021)
Figure Cloud - Based ITSM Market Size (Million USD) and Growth Rate in Banking (2016 - 2021)
Figure Cloud - Based ITSM Market Size (Million USD) and Growth Rate in Telecommunication and IT (2016 - 2021)
Figure Cloud - Based ITSM Market Size (Million USD) and Growth Rate in Healthcare and Life Sciences (2016 - 2021)
Figure Cloud - Based ITSM Market Size (Million USD) and Growth Rate in Education (2016 - 2021)
Table Cloud - Based ITSM Market Size (Million USD) by Players (2016 - 2021)
Figure Cloud - Based ITSM Market Size Share by Players in 2016
Figure Cloud - Based ITSM Market Size Share by Players in 2017
Table BMC Software Basic Information List
Table Cloud - Based ITSM Business Revenue (Million USD) of BMC Software (2016 - 2021)
Figure BMC Software Cloud - Based ITSM Business Revenue Market Share (2016 - 2021)
Table CA Technologies Basic Information List
Table Cloud - Based ITSM Business Revenue (Million USD) of CA Technologies (2016 - 2021)
Figure CA Technologies Cloud - Based ITSM Business Revenue Market Share (2016 - 2021)
Table Service Now Basic Information List
Table Cloud - Based ITSM Business Revenue (Million USD) of Service Now (2016 - 2021)
Figure Service Now Cloud - Based ITSM Business Revenue Market Share (2016 - 2021)
Table Cherwell Software Basic Information List
Table Cloud - Based ITSM Business Revenue (Million USD) of Cherwell Software (2016 - 2021)
Figure Cherwell Software Cloud - Based ITSM Business Revenue Market Share (2016 - 2021)
Table Hewlett Packard Enterprise Company Basic Information List
Table Cloud - Based ITSM Business Revenue (Million USD) of Hewlett Packard Enterprise Company (2016 - 2021)
Figure Hewlett Packard Enterprise Company Cloud - Based ITSM Business Revenue Market Share (2016 - 2021)
Table HEAT Software USA Basic Information List
Table Cloud - Based ITSM Business Revenue (Million USD) of HEAT Software USA (2016 - 2021)
Figure HEAT Software USA Cloud - Based ITSM Business Revenue Market Share (2016 - 2021)
Table IBM Basic Information List
Table Cloud - Based ITSM Business Revenue (Million USD) of IBM (2016 - 2021)
Figure IBM Cloud - Based ITSM Business Revenue Market Share (2016 - 2021)
Table Hornbill Corporate Basic Information List
Table Cloud - Based ITSM Business Revenue (Million USD) of Hornbill Corporate (2016 - 2021)
Figure Hornbill Corporate Cloud - Based ITSM Business Revenue Market Share (2016 - 2021)
Table Cloud Health Technologies Basic Information List
Table Cloud - Based ITSM Business Revenue (Million USD) of Cloud Health Technologies (2016 - 2021)
Figure Cloud Health Technologies Cloud - Based ITSM Business Revenue Market Share (2016 - 2021)
Table EasyVista Basic Information List
Table Cloud - Based ITSM Business Revenue (Million USD) of EasyVista (2016 - 2021)
Figure EasyVista Cloud - Based ITSM Business Revenue Market Share (2016 - 2021)
Table Global Cloud - Based ITSM Market Size (Million USD) by Product (2016 - 2021)
Figure Global Cloud - Based ITSM Revenue Market Share (%) by Product (2016 - 2021)
Figure Global Cloud - Based ITSM Market Share by Product in 2017
Table Global Cloud - Based ITSM Market Size by Application (2016 - 2021)
Figure Global Cloud - Based ITSM Revenue Market Share (%) by Application in 2017
Table Top Consumer/End Users of Cloud - Based ITSM
Figure United States Cloud - Based ITSM Market Size (Million USD) and Growth Rate (2016 - 2021)
Table United States Cloud - Based ITSM Market Size (Million USD) by Players (2016 - 2021)
Figure United States Cloud - Based ITSM Market Size Share by Players in 2016
Figure United States Cloud - Based ITSM Market Size Share by Players in 2017
Table United States Cloud - Based ITSM Market Size by Application (2016 - 2021)
Figure United States Cloud - Based ITSM Revenue Market Share (%) by Application (2016 - 2021)
Figure United States Cloud - Based ITSM Market Size Share by Application in 2017
Figure Europe Cloud - Based ITSM Market Size (Million USD) and Growth Rate (2016 - 2021)
Table Europe Cloud - Based ITSM Market Size (Million USD) by Players (2016 - 2021)
Figure Europe Cloud - Based ITSM Market Size Share by Players in 2016
Figure Europe Cloud - Based ITSM Market Size Share by Players in 2017
Table Europe Cloud - Based ITSM Market Size by Application (2016 - 2021)
Figure Europe Cloud - Based ITSM Revenue Market Share (%) by Application (2016 - 2021)
Figure Europe Cloud - Based ITSM Market Size Share by Application in 2017
Figure China Cloud - Based ITSM Market Size (Million USD) and Growth Rate (2016 - 2021)
Table China Cloud - Based ITSM Market Size (Million USD) by Players (2016 - 2021)
Figure China Cloud - Based ITSM Market Size Share by Players in 2016
Figure China Cloud - Based ITSM Market Size Share by Players in 2017
Table China Cloud - Based ITSM Market Size by Application (2016 - 2021)
Figure China Cloud - Based ITSM Revenue Market Share (%) by Application (2016 - 2021)
Figure China Cloud - Based ITSM Market Size Share by Application in 2017
Figure Japan Cloud - Based ITSM Market Size (Million USD) and Growth Rate (2016 - 2021)
Table Japan Cloud - Based ITSM Market Size (Million USD) by Players (2016 - 2021)
Figure Japan Cloud - Based ITSM Market Size Share by Players in 2016
Figure Japan Cloud - Based ITSM Market Size Share by Players in 2017
Table Japan Cloud - Based ITSM Market Size by Application (2016 - 2021)
Figure Japan Cloud - Based ITSM Revenue Market Share (%) by Application (2016 - 2021)
Figure Japan Cloud - Based ITSM Market Size Share by Application in 2017
Figure Southeast Asia Cloud - Based ITSM Market Size (Million USD) and Growth Rate (2016 - 2021)
Table Southeast Asia Cloud - Based ITSM Market Size (Million USD) by Players (2016 - 2021)
Figure Southeast Asia Cloud - Based ITSM Market Size Share by Players in 2016
Figure Southeast Asia Cloud - Based ITSM Market Size Share by Players in 2017
Table Southeast Asia Cloud - Based ITSM Market Size by Application (2016 - 2021)
Figure Southeast Asia Cloud - Based ITSM Revenue Market Share (%) by Application (2016 - 2021)
Figure Southeast Asia Cloud - Based ITSM Market Size Share by Application in 2017
Figure India Cloud - Based ITSM Market Size (Million USD) and Growth Rate (2016 - 2021)
Table India Cloud - Based ITSM Market Size (Million USD) by Players (2016 - 2021)
Figure India Cloud - Based ITSM Market Size Share by Players in 2016
Figure India Cloud - Based ITSM Market Size Share by Players in 2017
Table India Cloud - Based ITSM Market Size by Application (2016 - 2021)
Figure India Cloud - Based ITSM Revenue Market Share (%) by Application (2016 - 2021)
Figure India Cloud - Based ITSM Market Size Share by Application in 2017
Figure Global Cloud - Based ITSM Market Size and Growth Rate (2021 - 2027)
Table Global Cloud - Based ITSM Market Size (Million USD) by Regions (2021 - 2027)
Figure Global Cloud - Based ITSM Market Size Share (2021 - 2027)
Figure Global Cloud - Based ITSM Market Size Share by Regions in 2027
Figure United States Cloud - Based ITSM Revenue (Million USD) and Growth Rate (2021 - 2027)
Figure Europe Cloud - Based ITSM Revenue (Million USD) and Growth Rate (2021 - 2027)
Figure China Cloud - Based ITSM Revenue (Million USD) and Growth Rate (2021 - 2027)
Figure Japan Cloud - Based ITSM Revenue (Million USD) and Growth Rate (2021 - 2027)
Figure Southeast Asia Cloud - Based ITSM Revenue (Million USD) and Growth Rate (2021 - 2027)
Figure India Cloud - Based ITSM Revenue (Million USD) and Growth Rate (2021 - 2027)
Table Global Cloud - Based ITSM Market Size (Million USD) by Type (2021 - 2027)
Figure Global Cloud - Based ITSM Market Size Share by Type in 2021
Figure Global Cloud - Based ITSM Market Size Share by Type in 2027
Table Global Cloud - Based ITSM Market Size (Million USD) by Application (2021 - 2027)
Figure Global Cloud - Based ITSM Market Size (Million USD) by Application in 2021