Global Chatbots Market Size, Status and Forecast 2027
- Published Date : 09-08-2021
- Pages : 91
- Report Id : 17025
- Categories : Services
This report studies the global Chatbots market size, industry status and forecast, competition landscape and growth opportunity. This research report categorizes the global Chatbots market by companies, region, type and end-use industry.
A chatbot is a computer program or an artificial intelligence which conducts a conversation via auditory or textual methods.
The major drivers for upsurge in demand for chatbot software and services include increasing penetration of websites and mobile applications, proliferating demand of intelligent customer engagement, strong need to understand consumer behavior, and adoption of cloud-based technology
In 2020, the global Chatbots market size was 840 million US$ and it is expected to reach 9320 million US$ by the end of 2027, with a CAGR of 35.2% during 2021-2027.
This report focuses on the global top players, covered
Artificial Solutions
IBM Watson
Naunce Communications
eGain Coporation
Creative Virtual
Next IT Corp.
CX Company
Speaktoit
Customer
Codebaby
Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Market segment by Type, the product can be split into
Software
Services
Market segment by Application, split into
Websites
Contact Centers
Social Media
Mobile Platform
The study objectives of this report are:
To study and forecast the market size of Chatbots in global market.
To analyze the global key players, SWOT analysis, value and global market share for top players.
To define, describe and forecast the market by type, end use and region.
To analyze and compare the market status and forecast between China and major regions, namely, United States, Europe, China, Japan, Southeast Asia, India and Rest of World.
To analyze the global key regions market potential and advantage, opportunity and challenge, restraints and risks.
To identify significant trends and factors driving or inhibiting the market growth.
To analyze the opportunities in the market for stakeholders by identifying the high growth segments.
To strategically analyze each submarket with respect to individual growth trend and their contribution to the market
To analyze competitive developments such as expansions, agreements, new product launches, and acquisitions in the market
To strategically profile the key players and comprehensively analyze their growth strategies.
In this study, the years considered to estimate the market size of Chatbots are as follows:
History Year: 2016-2020
Base Year: 2020
Estimated Year: 2021
Forecast Year 2021 to 2027
For the data information by region, company, type and application, 2020 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.
Key Stakeholders
Chatbots Manufacturers
Chatbots Distributors/Traders/Wholesalers
Chatbots Subcomponent Manufacturers
Industry Association
Downstream Vendors
Available Customizations
With the given market data, offers customizations according to the company's specific needs. The following customization options are available for the report:
Regional and country-level analysis of the Chatbots market, by end-use.
Detailed analysis and profiles of additional market players.
End of Summary
Table of Contents
Global Chatbots Market Size, Status and Forecast 2027
1 Industry Overview of Chatbots
1.1 Chatbots Market Overview
1.1.1 Chatbots Product Scope
1.1.2 Market Status and Outlook
1.2 Global Chatbots Market Size and Analysis by Regions (2016-2021)
1.2.1 United States
1.2.2 Europe
1.2.3 China
1.2.4 Japan
1.2.5 Southeast Asia
1.2.6 India
1.3 Chatbots Market by Type
1.3.1 Software
1.3.2 Services
1.4 Chatbots Market by End Users/Application
1.4.1 Websites
1.4.2 Contact Centers
1.4.3 Social Media
1.4.4 Mobile Platform
2 Global Chatbots Competition Analysis by Players
2.1 Chatbots Market Size (Value) by Players (2016-2021)
2.2 Competitive Status and Trend
2.2.1 Market Concentration Rate
2.2.2 Product/Service Differences
2.2.3 New Entrants
2.2.4 The Technology Trends in Future
3 Company (Top Players) Profiles
3.1 Artificial Solutions
3.1.1 Company Profile
3.1.2 Main Business/Business Overview
3.1.3 Products, Services and Solutions
3.1.4 Chatbots Revenue (Million USD) (2016-2021)
3.2 IBM Watson
3.2.1 Company Profile
3.2.2 Main Business/Business Overview
3.2.3 Products, Services and Solutions
3.2.4 Chatbots Revenue (Million USD) (2016-2021)
3.3 Naunce Communications
3.3.1 Company Profile
3.3.2 Main Business/Business Overview
3.3.3 Products, Services and Solutions
3.3.4 Chatbots Revenue (Million USD) (2016-2021)
3.4 eGain Coporation
3.4.1 Company Profile
3.4.2 Main Business/Business Overview
3.4.3 Products, Services and Solutions
3.4.4 Chatbots Revenue (Million USD) (2016-2021)
3.5 Creative Virtual
3.5.1 Company Profile
3.5.2 Main Business/Business Overview
3.5.3 Products, Services and Solutions
3.5.4 Chatbots Revenue (Million USD) (2016-2021)
3.6 Next IT Corp.
3.6.1 Company Profile
3.6.2 Main Business/Business Overview
3.6.3 Products, Services and Solutions
3.6.4 Chatbots Revenue (Million USD) (2016-2021)
3.7 CX Company
3.7.1 Company Profile
3.7.2 Main Business/Business Overview
3.7.3 Products, Services and Solutions
3.7.4 Chatbots Revenue (Million USD) (2016-2021)
3.8 Speaktoit
3.8.1 Company Profile
3.8.2 Main Business/Business Overview
3.8.3 Products, Services and Solutions
3.8.4 Chatbots Revenue (Million USD) (2016-2021)
3.9 Customer
3.9.1 Company Profile
3.9.2 Main Business/Business Overview
3.9.3 Products, Services and Solutions
3.9.4 Chatbots Revenue (Million USD) (2016-2021)
3.10 Codebaby
3.10.1 Company Profile
3.10.2 Main Business/Business Overview
3.10.3 Products, Services and Solutions
3.10.4 Chatbots Revenue (Million USD) (2016-2021)
4 Global Chatbots Market Size by Type and Application (2016-2021)
4.1 Global Chatbots Market Size by Type (2016-2021)
4.2 Global Chatbots Market Size by Application (2016-2021)
4.3 Potential Application of Chatbots in Future
4.4 Top Consumer/End Users of Chatbots
5 United States Chatbots Development Status and Outlook
5.1 United States Chatbots Market Size (2016-2021)
5.2 United States Chatbots Market Size and Market Share by Players (2016-2021)
5.3 United States Chatbots Market Size by Application (2016-2021)
6 Europe Chatbots Development Status and Outlook
6.1 Europe Chatbots Market Size (2016-2021)
6.2 Europe Chatbots Market Size and Market Share by Players (2016-2021)
6.3 Europe Chatbots Market Size by Application (2016-2021)
7 China Chatbots Development Status and Outlook
7.1 China Chatbots Market Size (2016-2021)
7.2 China Chatbots Market Size and Market Share by Players (2016-2021)
7.3 China Chatbots Market Size by Application (2016-2021)
8 Japan Chatbots Development Status and Outlook
8.1 Japan Chatbots Market Size (2016-2021)
8.2 Japan Chatbots Market Size and Market Share by Players (2016-2021)
8.3 Japan Chatbots Market Size by Application (2016-2021)
9 Southeast Asia Chatbots Development Status and Outlook
9.1 Southeast Asia Chatbots Market Size (2016-2021)
9.2 Southeast Asia Chatbots Market Size and Market Share by Players (2016-2021)
9.3 Southeast Asia Chatbots Market Size by Application (2016-2021)
10 India Chatbots Development Status and Outlook
10.1 India Chatbots Market Size (2016-2021)
10.2 India Chatbots Market Size and Market Share by Players (2016-2021)
10.3 India Chatbots Market Size by Application (2016-2021)
11 Market Forecast by Regions, Type and Application (2021-2027)
11.1 Global Chatbots Market Size (Value) by Regions (2021-2027)
11.1.1 United States Chatbots Revenue and Growth Rate (2021-2027)
11.1.2 Europe Chatbots Revenue and Growth Rate (2021-2027)
11.1.3 China Chatbots Revenue and Growth Rate (2021-2027)
11.1.4 Japan Chatbots Revenue and Growth Rate (2021-2027)
11.1.5 Southeast Asia Chatbots Revenue and Growth Rate (2021-2027)
11.1.6 India Chatbots Revenue and Growth Rate (2021-2027)
11.2 Global Chatbots Market Size (Value) by Type (2021-2027)
11.3 Global Chatbots Market Size by Application (2021-2027)
12 Chatbots Market Dynamics
12.1 Chatbots Market Opportunities
12.2 Chatbots Challenge and Risk
12.2.1 Competition from Opponents
12.2.2 Downside Risks of Economy
12.3 Chatbots Market Constraints and Threat
12.3.1 Threat from Substitute
12.3.2 Government Policy
12.3.3 Technology Risks
12.4 Chatbots Market Driving Force
12.4.1 Growing Demand from Emerging Markets
12.4.2 Potential Application
13 Market Effect Factors Analysis
13.1 Technology Progress/Risk
13.1.1 Substitutes
13.1.2 Technology Progress in Related Industry
13.2 Consumer Needs Trend/Customer Preference
13.3 External Environmental Change
13.3.1 Economic Fluctuations
13.3.2 Other Risk Factors
14 Research Finding/Conclusion
15 Appendix
Methodology
Analyst Introduction
Data Source
List of Tables and Figures
Figure Global Chatbots Market Size (Million USD) Status and Outlook (2016-2021)
Table Global Chatbots Revenue (Million USD) Comparison by Regions (2016-2021)
Figure Global Chatbots Market Share by Regions (2016-2021)
Figure United States Chatbots Market Size (Million USD) and Growth Rate by Regions (2016-2021)
Figure Europe Chatbots Market Size (Million USD) and Growth Rate by Regions (2016-2021)
Figure China Chatbots Market Size (Million USD) and Growth Rate by Regions (2016-2021)
Figure Japan Chatbots Market Size (Million USD) and Growth Rate by Regions (2016-2021)
Figure Southeast Asia Chatbots Market Size (Million USD) and Growth Rate by Regions (2016-2021)
Figure India Chatbots Market Size (Million USD) and Growth Rate by Regions (2016-2021)
Table Global Chatbots Revenue (Million USD) and Growth Rate (%) Comparison by Product (2016-2021)
Figure Global Chatbots Revenue Market Share by Type in 2017
Figure Software Market Size (Million USD) and Growth Rate (2016-2021)
Figure Services Market Size (Million USD) and Growth Rate (2016-2021)
Figure Global Chatbots Market Share by Application in 2017
Figure Chatbots Market Size (Million USD) and Growth Rate in Websites (2016-2021)
Figure Chatbots Market Size (Million USD) and Growth Rate in Contact Centers (2016-2021)
Figure Chatbots Market Size (Million USD) and Growth Rate in Social Media (2016-2021)
Figure Chatbots Market Size (Million USD) and Growth Rate in Mobile Platform (2016-2021)
Table Chatbots Market Size (Million USD) by Players (2016-2021)
Figure Chatbots Market Size Share by Players in 2016
Figure Chatbots Market Size Share by Players in 2017
Table Artificial Solutions Basic Information List
Table Chatbots Business Revenue (Million USD) of Artificial Solutions (2016-2021)
Figure Artificial Solutions Chatbots Business Revenue Market Share (2016-2021)
Table IBM Watson Basic Information List
Table Chatbots Business Revenue (Million USD) of IBM Watson (2016-2021)
Figure IBM Watson Chatbots Business Revenue Market Share (2016-2021)
Table Naunce Communications Basic Information List
Table Chatbots Business Revenue (Million USD) of Naunce Communications (2016-2021)
Figure Naunce Communications Chatbots Business Revenue Market Share (2016-2021)
Table eGain Coporation Basic Information List
Table Chatbots Business Revenue (Million USD) of eGain Coporation (2016-2021)
Figure eGain Coporation Chatbots Business Revenue Market Share (2016-2021)
Table Creative Virtual Basic Information List
Table Chatbots Business Revenue (Million USD) of Creative Virtual (2016-2021)
Figure Creative Virtual Chatbots Business Revenue Market Share (2016-2021)
Table Next IT Corp. Basic Information List
Table Chatbots Business Revenue (Million USD) of Next IT Corp. (2016-2021)
Figure Next IT Corp. Chatbots Business Revenue Market Share (2016-2021)
Table CX Company Basic Information List
Table Chatbots Business Revenue (Million USD) of CX Company (2016-2021)
Figure CX Company Chatbots Business Revenue Market Share (2016-2021)
Table Speaktoit Basic Information List
Table Chatbots Business Revenue (Million USD) of Speaktoit (2016-2021)
Figure Speaktoit Chatbots Business Revenue Market Share (2016-2021)
Table Customer Basic Information List
Table Chatbots Business Revenue (Million USD) of Customer (2016-2021)
Figure Customer Chatbots Business Revenue Market Share (2016-2021)
Table Codebaby Basic Information List
Table Chatbots Business Revenue (Million USD) of Codebaby (2016-2021)
Figure Codebaby Chatbots Business Revenue Market Share (2016-2021)
Table Global Chatbots Market Size (Million USD) by Product (2016-2021)
Figure Global Chatbots Revenue Market Share (%) by Product (2016-2021)
Figure Global Chatbots Market Share by Product in 2017
Table Global Chatbots Market Size by Application (2016-2021)
Figure Global Chatbots Revenue Market Share (%) by Application in 2017
Table Top Consumer/End Users of Chatbots
Figure United States Chatbots Market Size (Million USD) and Growth Rate (2016-2021)
Table United States Chatbots Market Size (Million USD) by Players (2016-2021)
Figure United States Chatbots Market Size Share by Players in 2016
Figure United States Chatbots Market Size Share by Players in 2017
Table United States Chatbots Market Size by Application (2016-2021)
Figure United States Chatbots Revenue Market Share (%) by Application (2016-2021)
Figure United States Chatbots Market Size Share by Application in 2017
Figure Europe Chatbots Market Size (Million USD) and Growth Rate (2016-2021)
Table Europe Chatbots Market Size (Million USD) by Players (2016-2021)
Figure Europe Chatbots Market Size Share by Players in 2016
Figure Europe Chatbots Market Size Share by Players in 2017
Table Europe Chatbots Market Size by Application (2016-2021)
Figure Europe Chatbots Revenue Market Share (%) by Application (2016-2021)
Figure Europe Chatbots Market Size Share by Application in 2017
Figure China Chatbots Market Size (Million USD) and Growth Rate (2016-2021)
Table China Chatbots Market Size (Million USD) by Players (2016-2021)
Figure China Chatbots Market Size Share by Players in 2016
Figure China Chatbots Market Size Share by Players in 2017
Table China Chatbots Market Size by Application (2016-2021)
Figure China Chatbots Revenue Market Share (%) by Application (2016-2021)
Figure China Chatbots Market Size Share by Application in 2017
Figure Japan Chatbots Market Size (Million USD) and Growth Rate (2016-2021)
Table Japan Chatbots Market Size (Million USD) by Players (2016-2021)
Figure Japan Chatbots Market Size Share by Players in 2016
Figure Japan Chatbots Market Size Share by Players in 2017
Table Japan Chatbots Market Size by Application (2016-2021)
Figure Japan Chatbots Revenue Market Share (%) by Application (2016-2021)
Figure Japan Chatbots Market Size Share by Application in 2017
Figure Southeast Asia Chatbots Market Size (Million USD) and Growth Rate (2016-2021)
Table Southeast Asia Chatbots Market Size (Million USD) by Players (2016-2021)
Figure Southeast Asia Chatbots Market Size Share by Players in 2016
Figure Southeast Asia Chatbots Market Size Share by Players in 2017
Table Southeast Asia Chatbots Market Size by Application (2016-2021)
Figure Southeast Asia Chatbots Revenue Market Share (%) by Application (2016-2021)
Figure Southeast Asia Chatbots Market Size Share by Application in 2017
Figure India Chatbots Market Size (Million USD) and Growth Rate (2016-2021)
Table India Chatbots Market Size (Million USD) by Players (2016-2021)
Figure India Chatbots Market Size Share by Players in 2016
Figure India Chatbots Market Size Share by Players in 2017
Table India Chatbots Market Size by Application (2016-2021)
Figure India Chatbots Revenue Market Share (%) by Application (2016-2021)
Figure India Chatbots Market Size Share by Application in 2017
Figure Global Chatbots Market Size and Growth Rate (2021-2027)
Table Global Chatbots Market Size (Million USD) by Regions (2021-2027)
Figure Global Chatbots Market Size Share (2021-2027)
Figure Global Chatbots Market Size Share by Regions in 2027
Figure United States Chatbots Revenue (Million USD) and Growth Rate (2021-2027)
Figure Europe Chatbots Revenue (Million USD) and Growth Rate (2021-2027)
Figure China Chatbots Revenue (Million USD) and Growth Rate (2021-2027)
Figure Japan Chatbots Revenue (Million USD) and Growth Rate (2021-2027)
Figure Southeast Asia Chatbots Revenue (Million USD) and Growth Rate (2021-2027)
Figure India Chatbots Revenue (Million USD) and Growth Rate (2021-2027)
Table Global Chatbots Market Size (Million USD) by Type (2021-2027)
Figure Global Chatbots Market Size Share by Type in 2021
Figure Global Chatbots Market Size Share by Type in 2027
Table Global Chatbots Market Size (Million USD) by Application (2021-2027)
Figure Global Chatbots Market Size (Million USD) by Application in 2021
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